Delivery
Delivery delay
What are the shipping times?
When you add an item to your basket, the stock status is indicated.
Either the item is in stock in our warehouse and we ship it within 24 hours. Either the item is being restocked by our supplier and the shipment is made within 10 working days.
When you order several products, the longest shipping time applies to the entire order. We do not do partial shipments.
What are the delivery times ?
As soon as your order is validated, you will receive a confirmation e-mail accompanied by a link that will allow you to track your package. You can also track your package in your customer area via the my orders section.
When the weight of your order exceeds 50 kg, it will be shipped with a specific carrier. Our sales department will contact you by e-mail or telephone to schedule the delivery.
Delivery times vary depending on the type of service selected.
For shipments to FRANCE and EUROPE.
EXPRESS SERVICE – Delivery in 48 to 72 hours.
STANDARD SERVICE – Delivery in 5 to 6 working days.
Pick-up point delivery
Delivery to a collection point is possible for deliveries in mainland France only. All you have to do is make your choice when placing your order at the delivery method selection stage.
A list of pick-up points will be offered. All you have to do is select the one of your choice. As soon as your package has arrived at the collection point, you will be alerted by email and SMS. To pick up your package, don't forget to bring your ID.
Shipping fees
-
With UPS
For shipments to FRANCE
In France – EXPRESS SERVICE – Delivery in 48 / 72h
Shipping costs are free for all orders over €99.00 including tax (to mainland France only).
All prices shown are inclusive of VAT.
|
Weight |
Home delivery |
|
0 to 0.9kg |
10.70 € |
|
1 to 5 kg |
11.70 € |
|
6 to 10 kg |
13.50 € |
|
11 to 20 kg |
17.00 € |
|
21 kg and over |
21.00 € |
For shipments in EUROPE
EXPRESS SERVICE – Delivery in 48 / 72h
STANDARD SERVICE – Delivery in 5 to 6 working days
Shipping costs are free for all orders over 99.00€ TTC
Single price and home delivery
|
COUNTRY |
EXPRESS |
STANDARD |
|
Germany |
€25.56 |
Unavailable |
|
Austria |
€28.99 |
€8.23 |
|
Belgium |
€25.56 |
Unavailable |
|
Bulgaria |
€65.11 |
Unavailable |
|
Cyprus |
€65.11 |
Unavailable |
|
Croatia |
€61.70 |
Unavailable |
|
Denmark |
€28.99 |
€8.23 |
|
Spain |
€25.56 |
Unavailable |
|
Estonia |
€65.11 |
Unavailable |
|
Finland |
€29.73 |
€12.70 |
|
Greece |
€28.99 |
€8.23 |
|
Hungary |
€61.70 |
Unavailable |
|
Ireland |
€25.56 |
Unavailable |
|
Italy |
€25.56 |
Unavailable |
|
Latvia |
€65.11 |
Unavailable |
|
Lithuania |
€65.11 |
Unavailable |
|
Luxemburg |
€25.56 |
Unavailable |
|
Malta |
€65.11 |
Unavailable |
|
Norway |
Unavailable |
€16.07 |
|
Netherlands |
€25.56 |
Unavailable |
|
Poland |
€61.70 |
Unavailable |
|
Portugal |
€28.99 |
€8.23 |
|
Romania |
€65.11 |
Unavailable |
|
UK |
€25.56 |
Unavailable |
|
Slovakia |
€61.70 |
Unavailable |
|
Slovenia |
€61.70 |
Unavailable |
|
Sweden |
€29.73 |
€12.70 |
|
Swiss |
Unavailable |
€16.07 |
|
Czech Republic |
€61.70 |
Unavailable |